Privacy policy

Garnett Creative Ltd

Last updated: April 2026

1. Who we are

Garnett Creative Ltd ("we", "us", "our") is a graphic design and branding consultancy registered in England & Wales. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company Registration No: 17087790

ICO Registration No: ZC114933

Registered Office: 1 Valley Drive, Seaford BN25 3BN

Website: garnettcreative.co.uk

Contact: evie.garnett@gmail.com

2. What personal data we collect

We may collect and process the following personal data:

  • Contact details: name, email address, phone number, business address

  • Business information: company name, job title, industry

  • Project and correspondence details: briefs, feedback, emails, and messages exchanged during our working relationship

  • Financial information: invoice and payment records (we do not store card details)

  • Website usage data: IP address, browser type, pages visited, and cookies (via our website analytics)

3. How we use your personal data

We use your personal data to:

  • Deliver design, branding, and consultancy services to you

  • Communicate with you about projects, quotes, and enquiries

  • Issue invoices and process payments

  • Meet our legal and financial obligations

  • Improve our website and understand how visitors use it

Our lawful basis for processing is primarily contract performance (to deliver the services you have engaged us for) and legitimate interests (to run our business effectively and communicate with clients and prospects).

4. Who we share your data with

We do not sell your personal data. We may share it with trusted third-party service providers who help us run our business, including:

  • Accountancy and bookkeeping software (e.g. for invoicing and financial records)

  • Project management and communication tools (e.g. email, Slack)

  • Website hosting and analytics providers

  • Payment processing services

All third parties are required to handle your data securely and in accordance with applicable data protection law. We will only share data where necessary and proportionate.

5. International data transfers

Some of our third-party tools may store or process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in line with UK GDPR requirements, such as standard contractual clauses or adequacy decisions.

6. How long we keep your data

We retain personal data only for as long as necessary. In practice this means:

  • Client and financial records are kept for 6 years in line with HMRC requirements

  • Enquiries that do not result in a project are deleted within 12 months

  • Website analytics data is retained in line with our analytics provider’s default settings

7. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where we are not legally required to retain it)

  • Object to or restrict processing in certain circumstances

  • Request that your data be transferred to another party (data portability)

  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at evie.garnett@gmail.com. We will respond within one month.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

8. Cookies

Our website uses cookies to understand how visitors use it and to improve your experience. You can control or disable cookies through your browser settings. We will display a cookie consent notice on your first visit to our website.

9. Portfolio and case studies

We may wish to feature completed work in our portfolio or as a case study. We will always ask for your permission before doing so and will not share any confidential business information without your written consent.

10. Changes to this policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. We will notify active clients of any significant changes.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Garnett Creative Ltd

1 Valley Drive, Seaford BN25 3BN

evie.garnett@gmail.com

garnettcreative.co.uk